This section contains advice and information for Irish citizens who encounter difficulties in Lithuania.

General

If you need emergency assistance from the Embassy, then contact us immediately. The Embassy operates an out-of-hours service for Irish citizens requiring emergency assistance. If you are in need of emergency assistance, please ring 00 370 655 15235.

If the call is not answered, please leave a message and the Duty Officer will contact you as soon as possible. When you leave a message, remember to state your name, the nature of the problem, where you are now, and the details of how the Duty Officer can contact you (please leave your mobile phone number, or the phone number of the hotel/hostel where you are staying).

Alternatively, you may contact the Duty Officer at the Department of Foreign Affairs in Dublin at +353 (0)1 408 2000.

If necessary, contact the police also.

Loss/Theft of Passport

If your passport is lost or stolen, you should firstly report the loss or theft to the nearest police station, as soon as possible after the event.  Please obtain a report from the police which confirms that you have reported your passport lost/stolen. You will be required to present this when applying for a replacement travel document.

Secondly, contact the Embassy. A police report is accepted by some airlines in lieu of a passport, but always check with your airline before going to the airport. If your airline will not accept the police statement, the Embassy can issue you with an Emergency Travel Certificate. You will need to present the police report and two passport photographs to apply for an Emergency Travel Certificate. There is a fee of €15 or 51.79 LTL for this service.

Emergency Services

112 is the general emergency number for the Police, Ambulance and Fire Services.

A police report can be obtained from the nearest police station. The Police station for the Old Town is located at Pylimo str. 32/2. Tel.: 00 370 5 2620569, 00 370 5 2621868

Arrest

If you are arrested, you may ask the Lithuanian authorities to inform the Embassy of your arrest.

The Embassy can:

• Visit you or arrange for you to be visited by an Embassy official
• If necessary, provide you with a list of local English-speaking lawyers
• Advise you about the prison system and about your entitlement to visits, mail and other facilities
• Bring details of any medical condition you may have to the attention of prison officials
• Pursue with the prison authorities on your behalf any complaints about ill-treatment or discrimination
• Pass messages to and from your family

However, the Embassy cannot:

• Secure better treatment for Irish citizens than local or other nationals receive
• Give or pay for legal advice
• Interfere with or influence the proper operation and application of the local judicial system
• Provide any financial assistance while you are in prison
• Pay bail bonds or fines